Please use this identifier to cite or link to this item:
http://hdl.handle.net/10397/94485
DC Field | Value | Language |
---|---|---|
dc.contributor | School of Hotel and Tourism Management | en_US |
dc.creator | Wong, AKF | en_US |
dc.creator | Kim, SS | en_US |
dc.creator | Kim, J | en_US |
dc.creator | Han, H | en_US |
dc.date.accessioned | 2022-08-25T01:52:38Z | - |
dc.date.available | 2022-08-25T01:52:38Z | - |
dc.identifier.issn | 0278-4319 | en_US |
dc.identifier.uri | http://hdl.handle.net/10397/94485 | - |
dc.language.iso | en | en_US |
dc.publisher | Pergamon Press | en_US |
dc.rights | © 2020 Elsevier Ltd. All rights reserved. | en_US |
dc.rights | © 2020. This manuscript version is made available under the CC-BY-NC-ND 4.0 license http://creativecommons.org/licenses/by-nc-nd/4.0/. | en_US |
dc.rights | The following publication Wong, A. K. F., Kim, S., Kim, J., & Han, H. (2021). How the COVID-19 pandemic affected hotel Employee stress: Employee perceptions of occupational stressors and their consequences. International Journal of Hospitality Management, 93, 102798 is available at https://dx.doi.org/10.1016/j.ijhm.2020.102798. | en_US |
dc.subject | COVID-19 | en_US |
dc.subject | Job performance | en_US |
dc.subject | Organizational commitment | en_US |
dc.subject | Stressor | en_US |
dc.subject | Well-being | en_US |
dc.title | How the COVID-19 pandemic affected hotel employee stress : employee perceptions of occupational stressors and their consequences | en_US |
dc.type | Journal/Magazine Article | en_US |
dc.identifier.volume | 93 | en_US |
dc.identifier.doi | 10.1016/j.ijhm.2020.102798 | en_US |
dcterms.abstract | This study sought to examine the impacts of the global coronavirus pandemic on hotel employees’ perceptions of occupational stressors and their consequences. Paired t-tests and structural equation modeling were applied to examine the responses of 758 hotel employees in the United States. The findings showed that occupational stressors after the outbreak of the pandemic consisted of three domains: traditional hotel-work stressors, unstable and more demanding hotel-work-environment stressors, and unethical hotel-labor-practices-borne stressors. The impacts of these stressors differed from the hypothesis that traditional hotel-work stressors positively affect job satisfaction and organizational commitment. The findings showed that job satisfaction and organizational commitment significantly explained job performance, subjective well-being, and prosocial behavior, but they did not significantly influence turnover intention. Hotel employees’ pre-pandemic perceptions of occupational stressors and their consequences also differed significantly from their perceptions after the pandemic had broken out. | en_US |
dcterms.accessRights | open access | en_US |
dcterms.bibliographicCitation | International journal of hospitality management, Feb. 2021, v. 93, 102798 | en_US |
dcterms.isPartOf | International journal of hospitality management | en_US |
dcterms.issued | 2021-02 | - |
dc.identifier.scopus | 2-s2.0-85097431091 | - |
dc.identifier.eissn | 1873-4693 | en_US |
dc.identifier.artn | 102798 | en_US |
dc.description.validate | 202208 bckw | en_US |
dc.description.oa | Accepted Manuscript | en_US |
dc.identifier.FolderNumber | SHTM-0093 | - |
dc.description.fundingSource | Self-funded | en_US |
dc.description.pubStatus | Published | en_US |
dc.identifier.OPUS | 52959931 | - |
dc.description.oaCategory | Green (AAM) | en_US |
Appears in Collections: | Journal/Magazine Article |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
Wong_Pandemic_Affected_Hotel.pdf | Pre-Published version | 978.06 kB | Adobe PDF | View/Open |
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