Please use this identifier to cite or link to this item:
http://hdl.handle.net/10397/94474
DC Field | Value | Language |
---|---|---|
dc.contributor | School of Hotel and Tourism Management | - |
dc.creator | Yang, H | - |
dc.creator | Song, H | - |
dc.creator | Cheung, C | - |
dc.creator | Guan, J | - |
dc.date.accessioned | 2022-08-25T01:52:35Z | - |
dc.date.available | 2022-08-25T01:52:35Z | - |
dc.identifier.issn | 0278-4319 | - |
dc.identifier.uri | http://hdl.handle.net/10397/94474 | - |
dc.language.iso | en | en_US |
dc.publisher | Pergamon Press | en_US |
dc.subject | Smart hotel | en_US |
dc.subject | Technology acceptance model | en_US |
dc.subject | Technology amenities | en_US |
dc.subject | Technology readiness | en_US |
dc.subject | Visiting intentions | en_US |
dc.title | How to enhance hotel guests’ acceptance and experience of smart hotel technology : an examination of visiting intentions | en_US |
dc.type | Journal/Magazine Article | en_US |
dc.identifier.volume | 97 | - |
dc.identifier.doi | 10.1016/j.ijhm.2021.103000 | - |
dcterms.abstract | Smart hotel is a novel concept in the hospitality industry, and few studies have examined hotel consumers’ intentions to visit smart hotels. This study investigates the relationship between technology readiness (TR) and technology amenities (TA) as antecedents to visiting intentions, using an extended technology acceptance model (TAM). Based on an online survey with 648 valid responses, the results indicate that perceived ease of use and perceived usefulness are correlated with TA, but not with TR. Furthermore, TR affects intentions to visit smart hotels, but TA does not. The findings enrich the hospitality literature and have practical implications for hospitality marketers designing technology-related marketing strategies to maintain competitiveness. This study contributes to raising awareness of the importance of technological amenities and services for the future visiting intentions of hotel consumers. | - |
dcterms.accessRights | embargoed access | en_US |
dcterms.bibliographicCitation | International journal of hospitality management, Aug. 2021, v. 97, 103000 | - |
dcterms.isPartOf | International journal of hospitality management | - |
dcterms.issued | 2021-08 | - |
dc.identifier.scopus | 2-s2.0-85107658558 | - |
dc.identifier.eissn | 1873-4693 | - |
dc.identifier.artn | 103000 | - |
dc.description.validate | 202208 bckw | - |
dc.identifier.FolderNumber | SHTM-0030 | en_US |
dc.description.fundingSource | Self-funded | en_US |
dc.description.fundingText | en_US | |
dc.description.pubStatus | Published | en_US |
dc.date.embargo | 2024-08-31 | en_US |
dc.identifier.OPUS | 52720140 | en_US |
dc.description.oaCategory | Green (AAM) | en_US |
Appears in Collections: | Journal/Magazine Article |
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