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http://hdl.handle.net/10397/6807
| Title: | A typology of operational approaches for stakeholder analysis and engagement | Authors: | Yang, J Shen, GQP Bourne, L Ho, CM Xue, X |
Issue Date: | 7-Mar-2011 | Source: | Construction management and economics, 7 Mar. 2011, v. 29, no. 2, p. 145-162 | Abstract: | Stakeholder analysis and engagement are the main tasks in stakeholder management. To identify operational approaches for stakeholder analysis and engagement, six interviews and a questionnaire survey were conducted in Hong Kong, and an additional 15 interviews were held in Australia. The main finding is a typology of practical approaches for practitioners in construction. A total of 30 approaches are comprised in the typology, and they are classified by application. To test the usefulness of the typology, action research is applied to two real‐life projects in Australia. The implication is that the selection of the approaches is an art and a contingency approach as well, requiring practitioners’ judgments. Each approach has its strengths and limitations, so the most appropriate way for effective stakeholder management is to use a combination of elements from each approach as circumstances dictate. This study can serve as a reference for the systematic consideration of the project management team about the operational approaches for stakeholder management in construction projects. | Keywords: | Stakeholder analysis Stakeholder engagement Contingency |
Publisher: | Routledge, Taylor & Francis Group | Journal: | Construction management and economics | ISSN: | 0144-6193 | EISSN: | 1466-433X | DOI: | 10.1080/01446193.2010.521759 | Rights: | © 2011 Taylor & Francis This is an Accepted Manuscript of an article published by Taylor & Francis Group in Construction Management and Economics on 7 Mar 2011, available online at: http://www.tandfonline.com/10.1080/01446193.2010.521759 |
| Appears in Collections: | Journal/Magazine Article |
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| File | Description | Size | Format | |
|---|---|---|---|---|
| Yang_Typology_Operational_Stakeholder.pdf | Pre-published version | 193.47 kB | Adobe PDF | View/Open |
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