Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/6717
DC FieldValueLanguage
dc.contributorDepartment of Building and Real Estate-
dc.creatorYu, ATW-
dc.creatorChan, EHW-
dc.creatorChan, DWM-
dc.creatorLam, TIP-
dc.creatorTang, PWL-
dc.date.accessioned2014-12-11T08:29:18Z-
dc.date.available2014-12-11T08:29:18Z-
dc.identifier.issn0263-2772-
dc.identifier.urihttp://hdl.handle.net/10397/6717-
dc.language.isoenen_US
dc.publisherEmerald Group Publishing Limiteden_US
dc.rights© Emerald Group Publishing Limiteden_US
dc.rightsThis article is (c) Emerald Group Publishing and permission has been granted for this version to appear here (http://repository.lib.polyu.edu.hk/). Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.en_US
dc.rightsThe published version is available at http://dx.doi.org/10.1108/02632771011083694en_US
dc.subjectCustomer requirementsen_US
dc.subjectDesign and developmenten_US
dc.subjectHong Kongen_US
dc.subjectCase studiesen_US
dc.subjectConstruction industryen_US
dc.titleManagement of client requirements for design and build projects in the construction industry of Hong Kongen_US
dc.typeJournal/Magazine Articleen_US
dc.description.otherinformationAuthor name used in this publication: Patrick T.I. Lamen_US
dc.identifier.spage657-
dc.identifier.epage672-
dc.identifier.volume28-
dc.identifier.issue13/14-
dc.identifier.doi10.1108/02632771011083694-
dcterms.abstractPurpose – This paper aims to investigate the prevailing practice of managing client requirements for design and build (D&B) construction projects in Hong Kong. It attempts to evaluate the limitations and addresses the need for a practical framework for facilitating the implementation of client requirements management within the industry.-
dcterms.abstractDesign/methodology/approach – Two research instruments were used in this paper: semi-structured interviews and case studies.-
dcterms.abstractFindings – The study revealed that the limitations of the current practice included the lack of a comprehensive client's project brief, inadequate involvement of client in the briefing process, the lack of impartial agents, the controversy caused by the uncertain legal status of end-users and the improper timing of raising requirements by key project stakeholders. Recommendations are given that an inclusive project brief is necessary in clarifying the goals and covering all-rounded perspectives. A practical framework is needed to improve the client requirements management practice within the construction industry.-
dcterms.abstractResearch limitations/implications – The D&B procurement system adopted in Hong Kong actually exists in various forms within the construction industry, which differ from the prototype that has long been recognized. Therefore, a more detailed study into D&B projects covering a broader area is necessary in the future.-
dcterms.abstractOriginality/value – Little research work has been undertaken on the study of client requirements management, especially for D&B construction projects. This paper has improved the comprehension of the nature of client requirements and has provided valuable insights into the prevailing problems associated with the management of client requirements.-
dcterms.accessRightsopen accessen_US
dcterms.bibliographicCitationFacilities, 2010, v. 28, no. 13/14, p. 657-672-
dcterms.isPartOfFacilities-
dcterms.issued2010-
dc.identifier.scopus2-s2.0-78049518532-
dc.identifier.eissn1758-7131-
dc.identifier.rosgroupidr52494-
dc.description.ros2010-2011 > Academic research: refereed > Publication in refereed journal-
dc.description.oaAccepted Manuscripten_US
dc.identifier.FolderNumberOA_IR/PIRAen_US
dc.description.pubStatusPublisheden_US
Appears in Collections:Journal/Magazine Article
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