Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/116432
Title: A bane or boon of technologies : risks and benefits of drone delivery on last-mile operations
Authors: Leung, EKH
Wen, X 
Issue Date: 2025
Source: IEEE transactions on engineering management, 2025, v. 72, p. 2892-2912
Abstract: Drones for logistics operations have emerged as a popular topic in logistics, offering numerous benefits and risks to the society and environment. While drones can have a significant impact on the surroundings, the environment and external factors can also influence drone delivery operations, resulting in a complex interplay. This article combines a comprehensive literature review and cocitation analysis, supplemented by practices, to explore the two-way interaction between drones and the environment. The benefits and risks of this interaction are also examined. A trend analysis is further conducted to generate insights regarding the stages of development in the literature. Combining findings from the reviewed literature and practices, we propose the novel 3R framework to guide future drone delivery adoption in practical operations. This framework highlights the importance of investigating drone delivery models and their respective risks that should be mitigated. Finally, a future research agenda is proposed to inspire further explorations in this rapidly evolving field of last-mile operations.
Keywords: Cocitation analysis
Last-mile operations
Literature review
Risk analysis
Societal and environmental impacts
Unmanned aerial vehicles (UAVs)
Publisher: Institute of Electrical and Electronics Engineers
Journal: IEEE transactions on engineering management 
ISSN: 0018-9391
EISSN: 1558-0040
DOI: 10.1109/TEM.2025.3584730
Description: ,
Rights: © 2025 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.
The following publication E. K. H. Leung and X. Wen, 'A Bane or Boon of Technologies: Risks and Benefits of Drone Delivery on Last-Mile Operations,' in IEEE Transactions on Engineering Management, vol. 72, pp. 2892-2912, 2025 is available at https://doi.org/10.1109/TEM.2025.3584730.
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