Please use this identifier to cite or link to this item:
http://hdl.handle.net/10397/107020
Title: | Positive psychology interventions for hospitality management : a future research agenda | Authors: | Zhang, H Filep, S Matteucci, X Vada, S Moyle, B |
Issue Date: | 2024 | Source: | International journal of hospitality & tourism administration, Published online: 15 Apr 2024, Latest Articles, https://doi.org/10.1080/15256480.2024.2342481 | Abstract: | This paper proposes a research agenda in hospitality management, utilizing positive psychology interventions to improve the wellbeing of customers and employees. A systematic literature review was conducted to identify, evaluate, and synthesize existing research. A conceptual model is proposed for integrating these interventions into hospitality management, aiming to foster both hedonic and eudaimonic wellbeing. The model informs future research and practical application, extending beyond traditional social psychology theories. Industry recommendations include the application of generosity strategies, the incorporation of wellbeing models in marketing, and a collective wellbeing management philosophy. | Keywords: | Customer Employee Hospitality Positive psychology Wellbeing |
Publisher: | Routledge | Journal: | International journal of hospitality & tourism administration | ISSN: | 1525-6480 | EISSN: | 1525-6499 | DOI: | 10.1080/15256480.2024.2342481 |
Appears in Collections: | Journal/Magazine Article |
Show full item record
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.