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http://hdl.handle.net/10397/93609
Title: | The ‘if-then’ rules matter more? The roles of regulatory focus and leader–member exchange | Authors: | Dai, YD Zhuang, WL Ko, A Okumus, F |
Issue Date: | Sep-2020 | Source: | International journal of hospitality management, Sept. 2020, v. 90, 102602 | Abstract: | This study aimed to explore the impact of regulatory focus on employees’ effort behavior and social loafing in the context of international tourist hotels. The moderating effect of leader–member exchange on this causal relationship was also examined. Data were analyzed using a regression model of 708 valid responses obtained from frontline employees working in five-star international hotels. The results reveal that regulatory focus is positively related to effort behavior and partially supports social loafing. Leader–member exchange moderates the relationship between promotion focus and effort behavior as well as between prevention focus and effort behavior. These findings provide managerial implications for hotel managers in regard to predicting positive work behavior and minimizing negative behavior in the workplace. | Keywords: | Effort behavior Hotel frontline employees Leader–member exchange Regulatory focus Social loafing |
Publisher: | Pergamon Press | Journal: | International journal of hospitality management | ISSN: | 0278-4319 | EISSN: | 1873-4693 | DOI: | 10.1016/j.ijhm.2020.102602 | Rights: | © 2020 Elsevier Ltd. All rights reserved. © 2020. This manuscript version is made available under the CC-BY-NC-ND 4.0 license http://creativecommons.org/licenses/by-nc-nd/4.0/. The following publication Dai, Y.-D., et al. (2020). "The ‘if-then’ rules matter more? The roles of regulatory focus and leader–member exchange." International Journal of Hospitality Management 90: 102602 is available at https://dx.doi.org/10.1016/j.ijhm.2020.102602. |
Appears in Collections: | Journal/Magazine Article |
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Ko_If-Then_Rules_Matter.pdf | Pre-Published version | 1.14 MB | Adobe PDF | View/Open |
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