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http://hdl.handle.net/10397/93149
Title: | Development and validation of a hospitality idiosyncratic deals scale | Authors: | Sun, N Song, H Kong, H Bu, N |
Issue Date: | Oct-2020 | Source: | International journal of hospitality management, Oct. 2020, v. 91, 102416 | Abstract: | This study explores middle and senior hotel managers’ perceptions of their own idiosyncratic deals (i-deals) and develops a scale to measure i-deals in the Chinese hospitality industry. The study uses a mixed research method consisting of a questionnaire survey of 675 middle and senior hotel managers and in-depth interviews with 20 knowledge workers in the hotel industry in mainland China. The findings reveal that there are three types of i-deals in the Chinese hospitality industry: (1) career and incentives i-deals; (2) task i-deals; and (3) flexibility i-deals. The study proposes and validates a three-dimensional scale of hotel managers’ i-deals, thereby enriching our understanding of the idiosyncratic terms of employment in the hospitality industry. | Keywords: | China Hospitality industry Idiosyncratic deals Knowledge worker |
Publisher: | Pergamon Press | Journal: | International journal of hospitality management | ISSN: | 0278-4319 | EISSN: | 1873-4693 | DOI: | 10.1016/j.ijhm.2019.102416 | Rights: | © 2019 Published by Elsevier Ltd. © 2019. This manuscript version is made available under the CC-BY-NC-ND 4.0 license http://creativecommons.org/licenses/by-nc-nd/4.0/. The following publication Sun, N., et al. (2020). "Development and validation of a hospitality idiosyncratic deals scale." International Journal of Hospitality Management 91: 102416 is available at https://dx.doi.org/10.1016/j.ijhm.2019.102416. |
Appears in Collections: | Journal/Magazine Article |
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Sun_Development_Validation_Hospitality.pdf | Pre-Published version | 1.09 MB | Adobe PDF | View/Open |
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