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http://hdl.handle.net/10397/98904
Title: | Visualizing conversations in health care : using discursis to compare Cantonese and English data sets | Authors: | Yau, A Turnbull, M Angus, D Watson, B |
Issue Date: | Jun-2020 | Source: | In B Watson & J Krieger (Eds.), Expanding Horizons in Health Communication : an Asian perspective, p. 275-293. Singapore: Springer Singapore, 2020 | Abstract: | Health care is shaped by often complex communication between multiple people such as doctors, nurses, patients and carers. Research has repeatedly shown that effective communication is key to safe and high-quality care yet improving communication remains a challenge across health systems. In recent years, the field of natural language processing has developed analytic tools to supplement the study of verbal communication through visual representation of analysis. To date, these tools have primarily been used on English data. This study used the software tool Discursis to compare visual representations of Cantonese conversational data that were analysed before and after English translation. Results indicate that some linguistic features of Cantonese that carry meaning may be lost in translation into English. Specific concerns relate to the multidimensional issues of equivalence, ranging from cultural and social associations to semantic, lexical and conceptual differences. These results highlight the importance of developing visual analytic tools that can be used on Cantonese data. Generating visual representations of such data contributes to local and international understandings about communication in health care. | Keywords: | Discursis Cantonese Natural language processing |
Publisher: | Springer Singapore | ISBN: | 978-981-15-4388-3 (Hardcover ISBN) 978-981-15-4391-3 (Softcover ISBN) 978-981-15-4389-0 (eBook ISBN) |
DOI: | 10.1007/978-981-15-4389-0_13 | Rights: | © 2020 Springer Nature Singapore Pte Ltd. This version of the book chapter has been accepted for publication, after peer review (when applicable) and is subject to Springer Nature’s AM terms of use(https://www.springernature.com/gp/open-research/policies/accepted-manuscript-terms), but is not the Version of Record and does not reflect post-acceptance improvements, or any corrections. The Version of Record is available online at: http://dx.doi.org/10.1007/978-981-15-4389-0. |
Appears in Collections: | Book Chapter |
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Yau_Visualizing_Conversations_Health.pdf | Pre-Published version | 500.48 kB | Adobe PDF | View/Open |
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