Social capital exchanges in voluntary associations and work organizations : a network perspective

Abstract

Organizations have been an important setting in which social capital exchanges (SCEs) occur, but little work has been done to distinguish two predominant species of organizations in the social network literature: voluntary associations and formal work organizations. Addressing this lacuna, this article comparatively examines how the two organizational species differ in (1) how two prominent types of SCEs operate (restricted and generalized exchange), as well as (2) the analytical approaches and methodological tools for studying SCEs (boundary-specification, sampling, network designs, tie-recording methods) and their adherent implications for network structure (networking conditions and homophily). This article concludes by identifying methodological and theoretical challenges for studying SCEs in organizations (conceptualizing organizations as units, underappreciating meaning-making and methodological triangulation, and examining contagion in organizational networks in an age of digitalization) and developing recommendations for overcoming them.