Have you experienced fun in the workplace? An empirical study of workplace fun, trust-in-management and job satisfaction

Abstract

Purpose: This purpose of this study is to examine the relationship between workplace fun, trust-in-management, employee satisfaction and whether the level of fun experienced at work moderates the effects. Design/methodology/approach: Data were collected from a sample of 240 frontline staff in a large-scale retail store in Hong Kong. Findings: The results show that trust-in-management mediates the relationship between workplace fun and employee job satisfaction. Additionally, employees who experience a high level of fun in the workplace have a greater effect on workplace fun, trust-in-management and job satisfaction. Research limitations/implications: The main limitation of this study is that it collects data from a self-reported single source in a cross-sectional survey design. Practical implications: Because workplace fun helps organizations promote employee trust and job satisfaction, organizations should provide more enjoyable activities for employees to participate in. Originality/value: This study provides a new insight into the effects of workplace fun on employees’ trust-in-management and job satisfaction.