Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/95191
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Title: Equilibrium queueing strategies of two types of customers in a two-server queue
Authors: Tang, Y 
Guo, P 
Wang, Y 
Issue Date: Jan-2018
Source: Operations research letters, Jan. 2018, v. 46, no. 1, p. 99-102
Abstract: We consider a single queue with two identical servers and two types of customers. The high-type customer is more delay-sensitive but brings less workload to the system than the low-type customer. We obtain the equilibrium queueing strategy for each type of customers.
Keywords: Equilibrium analysis
Strategic queueing behavior
Two types of customers
Two-server queue
Publisher: Elsevier
Journal: Operations research letters 
ISSN: 0167-6377
EISSN: 1872-7468
DOI: 10.1016/j.orl.2017.11.009
Rights: © 2017 Elsevier B.V. All rights reserved.
© 2017. This manuscript version is made available under the CC-BY-NC-ND 4.0 license https://creativecommons.org/licenses/by-nc-nd/4.0/
The following publication Tang, Y., Guo, P., & Wang, Y. (2018). Equilibrium queueing strategies of two types of customers in a two-server queue. Operations Research Letters, 46(1), 99-102 is available at https://doi.org/10.1016/j.orl.2017.11.009.
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