The importance of psychological safety and perceived fairness among hotel employees : the examination of antecedent and outcome variables

Abstract

This research examines how organizational error management culture influences organizational commitment and employee turnover intention through employee psychological safety and perceived fairness. Data was collected from 173 hotel employees in Hong Kong. Using structural equation modeling, this study found that (1) error management culture positively influences employee psychological safety and perceived fairness; (2) error management culture had significant indirect effect on employee’ s turnover intentions, sequentially mediated by perceived fairness, psychological safety and organization commitment.