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dc.contributorSchool of Hotel and Tourism Managementen_US
dc.creatorJohnson, AGen_US
dc.identifier.isbn9781799887751 (hardcover)en_US
dc.identifier.isbn1799887758 (hardcover)en_US
dc.identifier.isbn9781799887768 (paperback)en_US
dc.identifier.isbn9781799887775 (ebook)en_US
dc.rightsCopyright © 2022 by IGI Global. All rights reserved. No part of this publication may be reproduced, stored or distributed in any form or by any means, electronic or mechanical, including photocopying, without written permission from the publisher.en_US
dc.rightsPosted with permission of the publisher.en_US
dc.titleDeveloping smart experiencesen_US
dc.typeBook Chapteren_US
dcterms.abstractStudies have drawn on single theoretical perspectives to examine smart experiences; however, this chapter proposes a multi-theoretical perspective for understanding the development of smart experiences. This is an alternate perspective to exploring the planning and management processes that precede the formation of smart initiatives. Different theoretical perspectives, focused on stakeholder involvement, are drawn upon to understand the engagement in developing smart experiences. This development has created various smart experiences, which was possible due to core collaboration components and varying factors. The chapter calls for empirical investigations into smart tourism through the lens of tourism collaboration to deepen understanding of this development. Practitioners can also benefit from using this perspective, as it provides insights useful for developing smart experiences at the destination level, which is currently lacking in public discourse.en_US
dcterms.accessRightsopen accessen_US
dcterms.bibliographicCitationIn R. Augusto Costa, F. Brandão, Z. Breda, & C. Costa (Eds.), Planning and Managing the Experience Economy in Tourism (pp. 239-254). IGI Global, 2022en_US
dc.relation.ispartofbookPlanning and Managing the Experience Economy in Tourismen_US
dc.description.validate202112 bcvcen_US
dc.description.oaVersion of Recorden_US
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