Please use this identifier to cite or link to this item:
http://hdl.handle.net/10397/91447
| Title: | User-centric analytic approach to evaluate the performance of sports facilities : a study of swimming pools | Authors: | Lau, E Hou, HC Lai, JHK Edwards, D Chileshe, N |
Issue Date: | Dec-2021 | Source: | Journal of building engineering, Dec. 2021, v. 44, 102951 | Abstract: | While the performance of sports facilities such as swimming pools is crucial to the health, safety and enjoyment of pool users, little research has been conducted to explore how to analytically evaluate the holistic performance of such facilities from the users' perspective. Even an evaluation framework portraying the key performance attributes of swimming pools is yet to be available. Recognising this research gap, this study aims to adopt a user-centric approach to evaluate the performance of swimming pools and a multi-stage study was initiated. After a thorough literature review, a performance attribute hierarchy for swimming pools was established through a focus group study and then two surveys, covering four swimming pools and 103 pool users interviewed, were conducted in Hong Kong. Analysing the responses using the Analytic Hierarchy Process (AHP) method illustrates that the building services (i.e. utilitarian) aspect of swimming pools is more important than the architectural counterpart, and survey participants cared more about the performance attributes inside water than those outside. This study's novelty lies in that it adopted the user-centric approach, which can differentiate between the relative importance of different swimming pool components and prioritize resources for their maintenance and management. The evaluation framework as well as the findings of the study provides facilities managers with important benchmark criteria for optimising the performance of these sports facilities. In the long run, this study contributes to enabling the project stakeholders to conduct evidence-based decision making over the life cycle of sport facilities development and management. | Keywords: | AHP Perception Performance Satisfaction Swimming pool |
Publisher: | Elsevier | Journal: | Journal of building engineering | EISSN: | 2352-7102 | DOI: | 10.1016/j.jobe.2021.102951 | Rights: | © 2021 The Authors. Published by Elsevier Ltd. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/). The following publication Lau, E., Hou, H. C., Lai, J. H., Edwards, D., & Chileshe, N. (2021). User-centric analytic approach to evaluate the performance of sports facilities: A study of swimming pools. Journal of Building Engineering, 44, 102951 is available at https://doi.org/10.1016/j.jobe.2021.102951 |
| Appears in Collections: | Journal/Magazine Article |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 1-s2.0-S2352710221008093-main.pdf | 5.42 MB | Adobe PDF | View/Open |
Access
View full-text via PolyU eLinks 
Page views
36
Last Week
1
1
Last month
Citations as of Jun 4, 2023
Downloads
13
Citations as of Jun 4, 2023
SCOPUSTM
Citations
9
Citations as of Jun 2, 2023
WEB OF SCIENCETM
Citations
8
Citations as of Jun 1, 2023
Google ScholarTM
Check
Altmetric
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.