Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/90572
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Title: Cryptocurrency adoption in travel and tourism–an exploratory study of Asia Pacific travellers
Authors: Treiblmaier, H
Leung, D 
Kwok, AOJ
Tham, A
Issue Date: 2021
Source: Current issues in tourism, 2021, v. 24, no. 24, p. 3165-3181
Abstract: Blockchain technologies are predicted to substantially transform the tourism industry. At present, cryptocurrencies are the most advanced application of public blockchains that promise benefits such as a universal means of payment and minimal fees through the removal of intermediaries. In the tourism industry, though many tourism vendors have been accepting cryptocurrencies and the potential of using cryptocurrencies in travel-related consumption has been intensively documented, existing knowledge about travellers’ intention to use cryptocurrencies for payment purposes is limited. Traditional models do not account for the idiosyncrasies of cryptocurrencies and are therefore less appropriate to foster the understanding of travellers’ adoption of travel-related payments. To fill this knowledge gap, an exploratory study was conducted with 161 travellers from the Asia-Pacific region who have previously consumed travel-related services with cryptocurrencies. Their previous usage experiences are analysed and reported. Through harnessing the correspondence analysis, several technological contingency factors were identified, as well as positive and negative perceptual antecedents. Additionally, their levels of satisfaction and intention to re-use the technology in future trips were investigated. Based on these findings, several propositions are suggested for guiding future research on travellers’ cryptocurrency adoption in the travel and tourism contexts.
Keywords: Bitcoin
blockchain
Contingency theory
Correspondence analysis
Cryptocurrencies
Technology adoption
Publisher: Routledge, Taylor & Francis Group
Journal: Current issues in tourism 
ISSN: 1368-3500
EISSN: 1747-7603
DOI: 10.1080/13683500.2020.1863928
Rights: © 2020 Informa UK Limited, trading as Taylor & Francis Group
This is an Accepted Manuscript of an article published by Taylor & Francis in Current issues in tourism on 30 Dec 2020 (Published online), available online: http://www.tandfonline.com/10.1080/13683500.2020.1863928.
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