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Title: From women for women : the role of social media in online nonprofit activities during Wuhan lockdown
Authors: Li, Y
Chandra, Y 
Nie, L
Fan, Y
Issue Date: Dec-2020
Source: Public administration and development, Dec. 2020, v. 40, no. 5, p. 267-272
Abstract: The article examines the role of social media in mitigating information asymmetry and coordination problems during COVID‐19 epidemic crisis. We use “Sisters‐Fight‐Epidemic” online volunteering project during the outbreak of COVID‐19 in Wuhan, China, as a case to demonstrate how social media plays a role as a mechanism in linking multiple stakeholders and shaping their actions during the epidemic response. We show that social media facilitates the self‐organizing processes of volunteers and develops the emergency information networks, therefore enabling a relatively efficient relief responses to the needs of epidemic victims particularly female medical workers. This article also identifies spontaneous online volunteering project as a new form of nonprofit organization and as a new emergent response group that can leverage the strengths of social media in disaster responses to enable effective coordination, initiate advocacy, and improve transparency of relief efforts.
Keywords: Online volunteering
Social media
Publisher: John Wiley & Sons
Journal: Public administration and development 
ISSN: 0271-2075
DOI: 10.1002/pad.1898
Rights: © 2020 John Wiley & Sons Ltd.
This is the pre-peer reviewed version of the following article: Li, Y., Chandra, Y., Nie, L. and Fan, Y. (2020), From women for women: The role of social media in online nonprofit activities during Wuhan lockdown. Public Admin Dev, 40: 267-272, which has been published in final form at This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Use of Self-Archived Versions.
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