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http://hdl.handle.net/10397/88129
Title: | Subjective outcome evaluation of service-learning by the service recipients : scale development, normative profiles and predictors | Authors: | Shek, DTL Yang, Z Ma, CMS Chai, CWY |
Issue Date: | Feb-2021 | Source: | Child indicators research, Feb. 2021, vol. 14, p. 411-434 | Abstract: | This study validated a subjective outcome evaluation scale based on the perceptions of service recipients and examined the normative profiles as well as correlates of client satisfaction under a corporate-university-community Service-Learning (SL) programs, where university students conducted the SL programs with high school students as the service recipients. Based on data collected over three years from high school service recipients (N = 1854) who responded to a subjective outcome evaluation measure which assesses perceived program content, program implementers and benefits, exploratory and confirmatory factor analyses supported the three-factor model, and the three subscales showed good factorial validity, convergent validity, concurrent validity and internal consistency. Most of the service recipients had positive perceptions of the different aspects of the program. Regarding correlates of client satisfaction, the three aspects of satisfaction all had predictive effects on the overall client satisfaction. Client satisfaction ratings also differed significantly across different activities and grades. | Keywords: | Service-learning Subjective outcome evaluation Service recipients Chinese University students |
Publisher: | Springer | Journal: | Child indicators research | ISSN: | 1874-897X | DOI: | 10.1007/s12187-020-09765-1 | Rights: | © The Author(s) 2020 Open Access This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/. The following publication Shek, D. T. L., Yang, Z., Ma, C. M. S., & Chai, C. W. Y. (2020). Subjective outcome evaluation of service-learning by the service recipients: Scale development, normative profiles and predictors. Child Indicators Research, 1-24 is available at https://dx.doi.org/10.1007/s12187-020-09765-1 |
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