Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/119660
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dc.contributorSchool of Hotel and Tourism Managementen_US
dc.creatorHung, Ken_US
dc.creatorZhang, Hen_US
dc.creatorLam, Cen_US
dc.creatorYang, Gen_US
dc.creatorPang, Den_US
dc.creatorChen, Zen_US
dc.creatorLi, Jen_US
dc.creatorYang, Fen_US
dc.creatorYan, Len_US
dc.creatorWang, Cen_US
dc.creatorDeng, Yen_US
dc.date.accessioned2026-07-03T07:14:48Z-
dc.date.available2026-07-03T07:14:48Z-
dc.identifier.issn1936-8623en_US
dc.identifier.urihttp://hdl.handle.net/10397/119660-
dc.language.isoenen_US
dc.publisherRoutledgeen_US
dc.rightsCopyright © Taylor & Francis Group, LLCen_US
dc.rightsThis is an Accepted Manuscript of an article published by Taylor & Francis in Journal of Hospitality Marketing & Management on 20 Sep 2013 (published online), available at: https://doi.org/10.1080/19368623.2013.728987.en_US
dc.subjectChinaen_US
dc.subjectCompetitionen_US
dc.subjectHuman resourcesen_US
dc.subjectManagementen_US
dc.subjectOwnershipen_US
dc.subjectState-owned hotelsen_US
dc.titleManaging state-owned hotels in China : the challenges and remediesen_US
dc.typeJournal/Magazine Articleen_US
dc.identifier.spage752en_US
dc.identifier.epage769en_US
dc.identifier.volume22en_US
dc.identifier.issue7en_US
dc.identifier.doi10.1080/19368623.2013.728987en_US
dcterms.abstractState-owned hotel (SOH) management is highly controversial given its poor economic performance, state ownership, and unique management structure. This article identifies the challenges of SOHs and discusses how the SOHs can improve their performance. The results, based on 15 semistructured interviews with state-owned hotel senior managers and employees, suggest that the SOHs in Hangzhou are encountering various problems in relation to their ownership, human resources, market competition, and management. Suggestions to improve the performance of SOHs in China are offered.en_US
dcterms.accessRightsopen accessen_US
dcterms.bibliographicCitationJournal of hospitality marketing & management, 2013, v. 22, no. 7, p. 752-769en_US
dcterms.isPartOfJournal of hospitality marketing & managementen_US
dcterms.issued2013-
dc.identifier.scopus2-s2.0-84885178386-
dc.identifier.eissn1936-8631en_US
dc.description.validate202607 bcchen_US
dc.description.oaAccepted Manuscripten_US
dc.identifier.FolderNumbera4603d-
dc.identifier.SubFormID53311-
dc.description.fundingSourceSelf-fundeden_US
dc.description.pubStatusPublisheden_US
dc.description.oaCategoryGreen (AAM)en_US
Appears in Collections:Journal/Magazine Article
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