Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/114530
Title: Long Stay Offerings and Guest Loyalty: A Case of Panda Hotel
Authors: Fung, Clare
Lo, Ada
Issue Date: 2025
Abstract: Panda Hotel introduced long-stay packages and the iPanda loyalty program to attract local guests during the pandemic. However, with similar or lower-priced long-stay options and comparable loyalty benefits offered by nearby hotels, Panda Hotel faces strong competition and must further enhance its value proposition to stand out.
Keywords: Hotels -- Marketing
Customer loyalty
Hospitality industry -- Marketing
Publisher: Hong Kong Polytechnic University
Appears in Collections:Open Educational Resources

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