Please use this identifier to cite or link to this item:
http://hdl.handle.net/10397/114513
| Title: | Smart Hotel Technologies and Services: The Role of 5G technology at W Hong Kong | Authors: | Fung, Clare Lo, Ada |
Issue Date: | 2025 | Abstract: | W Hong Kong, in partnership with SmarTone, offers guests high-speed 5G connectivity and innovative features like a 5G-powered service robot to enhance the guest experience and promote digital engagement. However, challenges include limited guest awareness of 5G benefits, the risk of losing competitive advantage as 5G becomes standard in hotels, and operational vulnerabilities if the network provider experiences service disruptions. | Keywords: | Strategic alliances (Business) Hotels -- Marketing Robots, Industrial 5G mobile communication systems |
Publisher: | Hong Kong Polytechnic University |
| Appears in Collections: | Open Educational Resources |
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