Please use this identifier to cite or link to this item:
http://hdl.handle.net/10397/114513
| DC Field | Value | Language |
|---|---|---|
| dc.creator | Fung, Clare | - |
| dc.creator | Lo, Ada | - |
| dc.identifier.uri | https://oer.lib.polyu.edu.hk/concern/works/p5547s002 | - |
| dc.language.iso | eng | - |
| dc.publisher | Hong Kong Polytechnic University | - |
| dc.subject | Strategic alliances (Business) | - |
| dc.subject | Hotels -- Marketing | - |
| dc.subject | Robots, Industrial | - |
| dc.subject | 5G mobile communication systems | - |
| dc.title | Smart Hotel Technologies and Services: The Role of 5G technology at W Hong Kong | - |
| dc.type | Case Study | - |
| dc.type | OER | - |
| dcterms.abstract | W Hong Kong, in partnership with SmarTone, offers guests high-speed 5G connectivity and innovative features like a 5G-powered service robot to enhance the guest experience and promote digital engagement. However, challenges include limited guest awareness of 5G benefits, the risk of losing competitive advantage as 5G becomes standard in hotels, and operational vulnerabilities if the network provider experiences service disruptions. | - |
| dcterms.issued | 2025 | - |
| Appears in Collections: | Open Educational Resources | |
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