Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/114510
DC FieldValueLanguage
dc.creatorFung, Clare-
dc.creatorLo, Ada-
dc.date.accessioned2025-08-11T02:39:01Z-
dc.date.available2025-08-11T02:39:01Z-
dc.identifier.urihttps://oer.lib.polyu.edu.hk/concern/works/0g354f85n-
dc.identifier.urihttp://hdl.handle.net/10397/114510-
dc.language.isoeng-
dc.publisherHong Kong Polytechnic University-
dc.subjectHotel management-
dc.subjectHospitality industry -- Information technology-
dc.subjectHospitality industry -- Customer services-
dc.titleUsage of Mobile Application in Hotel Industry: A Case of H World App-
dc.typeCase Study-
dc.typeOER-
dcterms.abstractThe H World app, developed by H World Group, offers an all-in-one digital platform for hotel guests, featuring 17 services from booking to post-check-out rewards. While it enhances customer experience and loyalty through integrated services and the H Rewards program, similar offerings by competitors limit its competitive advantage.-
dcterms.issued2025-
Appears in Collections:Open Educational Resources
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