Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/113743
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dc.contributorSchool of Hotel and Tourism Management-
dc.creatorShin, S-
dc.creatorKim, J-
dc.creatorLee, E-
dc.creatorYhee, Y-
dc.creatorKoo, C-
dc.date.accessioned2025-06-19T06:25:05Z-
dc.date.available2025-06-19T06:25:05Z-
dc.identifier.issn0047-2875-
dc.identifier.urihttp://hdl.handle.net/10397/113743-
dc.language.isoenen_US
dc.publisherSage Publications, Inc.en_US
dc.rights© The Author(s) 2023en_US
dc.rightsThis article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages (https://us.sagepub.com/en-us/nam/open-access-at-sage).en_US
dc.rightsThe following publication Shin, S., Kim, J., Lee, E., Yhee, Y., & Koo, C. (2023). ChatGPT for Trip Planning: The Effect of Narrowing Down Options. Journal of Travel Research, 64(2), 247-266 is available at https://doi.org/10.1177/00472875231214196.en_US
dc.subjectAI recommendationen_US
dc.subjectChatboten_US
dc.subjectChatGPTen_US
dc.subjectChoice overloaden_US
dc.subjectHybrid choiceen_US
dc.subjectOption recommendationen_US
dc.subjectTravel decision-making processen_US
dc.titleChatGPT for trip planning : the effect of narrowing down optionsen_US
dc.typeJournal/Magazine Articleen_US
dc.identifier.spage247-
dc.identifier.epage266-
dc.identifier.volume64-
dc.identifier.issue2-
dc.identifier.doi10.1177/00472875231214196-
dcterms.abstractChatGPT is expected to have significant implications for trip planning from a traveler’s perspective. ChatGPT has the potential to be a revolutionary search tool, enabling travelers to bypass an often complicated and disturbing process with a simple conversation with ChatGPT. This research aimed to explain the impact of ChatGPT on travelers’ trip planning behavior; specifically, it examined how travelers perceive ChatGPT when they narrow down multiple travel options. Based on the choice overload effect, we conducted five experimental studies to determine the negative effect of reducing options from the initial recommendations using ChatGPT. The results showed the importance of a hybrid decision-making process involving both humans and ChatGPT. Using our empirical results, we provide significant theoretical and practical implications for travelers’ trip planning behavior incorporating ChatGPT.-
dcterms.accessRightsopen accessen_US
dcterms.bibliographicCitationJournal of travel research, Feb. 2025, v. 64, no. 2, p. 247-266-
dcterms.isPartOfJournal of travel research-
dcterms.issued2025-02-
dc.identifier.scopus2-s2.0-85178395355-
dc.identifier.eissn1552-6763-
dc.description.validate202506 bcch-
dc.description.oaVersion of Recorden_US
dc.identifier.FolderNumbera3729aen_US
dc.identifier.SubFormID50883en_US
dc.description.fundingSourceOthersen_US
dc.description.fundingTextMinistry of Education of the Republic of Korea and the National Research Foundation of Koreaen_US
dc.description.pubStatusPublisheden_US
dc.description.oaCategoryCCen_US
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