Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/113743
PIRA download icon_1.1View/Download Full Text
DC FieldValueLanguage
dc.contributorSchool of Hotel and Tourism Managementen_US
dc.creatorShin, Sen_US
dc.creatorKim, Jen_US
dc.creatorLee, Een_US
dc.creatorYhee, Yen_US
dc.creatorKoo, Cen_US
dc.date.accessioned2025-06-19T06:25:05Z-
dc.date.available2025-06-19T06:25:05Z-
dc.identifier.issn0047-2875en_US
dc.identifier.urihttp://hdl.handle.net/10397/113743-
dc.language.isoenen_US
dc.publisherSage Publications, Inc.en_US
dc.rights© The Author(s) 2023en_US
dc.rightsThis article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages (https://us.sagepub.com/en-us/nam/open-access-at-sage).en_US
dc.rightsThe following publication Shin, S., Kim, J., Lee, E., Yhee, Y., & Koo, C. (2023). ChatGPT for Trip Planning: The Effect of Narrowing Down Options. Journal of Travel Research, 64(2), 247-266 is available at https://doi.org/10.1177/00472875231214196.en_US
dc.subjectAI recommendationen_US
dc.subjectChatboten_US
dc.subjectChatGPTen_US
dc.subjectChoice overloaden_US
dc.subjectHybrid choiceen_US
dc.subjectOption recommendationen_US
dc.subjectTravel decision-making processen_US
dc.titleChatGPT for trip planning : the effect of narrowing down optionsen_US
dc.typeJournal/Magazine Articleen_US
dc.identifier.spage247en_US
dc.identifier.epage266en_US
dc.identifier.volume64en_US
dc.identifier.issue2en_US
dc.identifier.doi10.1177/00472875231214196en_US
dcterms.abstractChatGPT is expected to have significant implications for trip planning from a traveler’s perspective. ChatGPT has the potential to be a revolutionary search tool, enabling travelers to bypass an often complicated and disturbing process with a simple conversation with ChatGPT. This research aimed to explain the impact of ChatGPT on travelers’ trip planning behavior; specifically, it examined how travelers perceive ChatGPT when they narrow down multiple travel options. Based on the choice overload effect, we conducted five experimental studies to determine the negative effect of reducing options from the initial recommendations using ChatGPT. The results showed the importance of a hybrid decision-making process involving both humans and ChatGPT. Using our empirical results, we provide significant theoretical and practical implications for travelers’ trip planning behavior incorporating ChatGPT.en_US
dcterms.accessRightsopen accessen_US
dcterms.bibliographicCitationJournal of travel research, Feb. 2025, v. 64, no. 2, p. 247-266en_US
dcterms.isPartOfJournal of travel researchen_US
dcterms.issued2025-02-
dc.identifier.scopus2-s2.0-85178395355-
dc.identifier.eissn1552-6763en_US
dc.description.validate202506 bcchen_US
dc.description.oaVersion of Recorden_US
dc.identifier.FolderNumbera3729a, a4017-
dc.identifier.SubFormID50883, 51933-
dc.description.fundingSourceOthersen_US
dc.description.fundingTextMinistry of Education of the Republic of Korea and the National Research Foundation of Koreaen_US
dc.description.pubStatusPublisheden_US
dc.description.oaCategoryCCen_US
Appears in Collections:Conference Paper
Files in This Item:
File Description SizeFormat 
Shin_ChatGPT_Trip_Planning.pdf4.86 MBAdobe PDFView/Open
Open Access Information
Status open access
File Version Version of Record
Access
View full-text via PolyU eLinks SFX Query
Show simple item record

Google ScholarTM

Check

Altmetric


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.