Navigating workplace technological challenges : the role of technology curiosity and peace of mind in enhancing employee work-life wellbeing and work pleasure

Abstract

Technological advancements are inevitable in the tech era, yet to lead technology and provide a positive environment in the hotel industry. This study highlights the importance of the hotel employees’ wellbeing perspective, considering their peace of mind resulting in work pleasure and work-life wellbeing. This research examines the impact of telepressure, technostress, and cyber incivility on employees’ peace of mind. It provides empirical evidence that based on dyadic balance theory, employees’ peace of mind partially mediates the impact of workplace telepressure, technostress, and cyber incivility on work pleasure and work-life wellbeing. Incorporating pleasure-arousal theory and affect control theory, the moderating role of employees’ curiosity toward technology is also examined. The results reflect that curiosity moderates the impact of technostress on peace of mind. Hoteliers can address employees’ curiosity and benefit from this personality trait for fostering the future workforce of the industry to finally ensure work pleasure and work-life wellbeing. 在科技时代, 技术进步是不可避免的, 但要引领技术, 为酒店业提供积极的环境. 这项研究强调了酒店员工幸福观的重要性, 考虑到他们的内心平静会带来工作乐趣和工作生活幸福感. 本研究考察了远程压力、技术压力和网络不文明对员工内心平静的影响. 它提供了实证证据, 表明基于二元平衡理论, 员工的内心平静在一定程度上调节了工作场所远程压力、技术压力和网络不文明对工作乐趣和工作生活幸福感的影响. 结合愉悦唤醒理论和情感控制理论, 还研究了员工对技术的好奇心的调节作用. 研究结果表明, 好奇心调节了技术压力对内心平静的影响. 酒店经营者可以满足员工的好奇心, 并从这种人格特质中受益, 以培养该行业的未来员工, 最终确保工作乐趣和工作生活幸福.