Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/110785
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dc.contributorDepartment of English and Communication-
dc.creatorJin, Y-
dc.creatorTay, D-
dc.date.accessioned2025-02-04T07:11:06Z-
dc.date.available2025-02-04T07:11:06Z-
dc.identifier.issn0378-2166-
dc.identifier.urihttp://hdl.handle.net/10397/110785-
dc.language.isoenen_US
dc.publisherElsevier BVen_US
dc.rights© 2025 The Author(s). Published by Elsevier B.V. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).en_US
dc.rightsThe following publication Jin, Y., & Tay, D. (2025). Delivering reassurance in online medical consultations: The stance marker Hao-bu-hao (HBH) in spoken Chinese. Journal of Pragmatics, 238, 4-18 is available at https://doi.org/10.1016/j.pragma.2025.01.011.en_US
dc.subjectContingencyen_US
dc.subjectConversation analysisen_US
dc.subjectHBHen_US
dc.subjectOnline medical consultationsen_US
dc.subjectReassuranceen_US
dc.titleDelivering reassurance in online medical consultations : the stance marker Hao-bu-hao (HBH) in spoken Chineseen_US
dc.typeJournal/Magazine Articleen_US
dc.identifier.spage4-
dc.identifier.epage18-
dc.identifier.volume238-
dc.identifier.doi10.1016/j.pragma.2025.01.011-
dcterms.abstractThis article examines doctors' delivery of reassurance in online medical consultations. It focuses on the Mandarin A-not-A structure hao-bu-hao (HBH), equivalent to “alright” in English, and observes how it contribute to the delivery of reassurance. Data include typed texts and audio recordings. Using conversation analysis, we differentiate two environments where HBH is used: in delivering a no-problem diagnosis and an optimistic prognosis in the context of bad news. We argue that HBH allows the doctor to maintain control over the interaction while appearing less directive by acknowledging the patient's contingency without genuinely seeking their input.-
dcterms.accessRightsopen accessen_US
dcterms.bibliographicCitationJournal of pragmatics, Mar. 2025, v. 238, p. 4-18-
dcterms.isPartOfJournal of pragmatics-
dcterms.issued2025-03-
dc.description.validate202502 bcch-
dc.description.oaVersion of Recorden_US
dc.identifier.FolderNumberOA_TAen_US
dc.description.fundingSourceOthersen_US
dc.description.fundingTextHong Kong Polytechnic Universityen_US
dc.description.pubStatusPublisheden_US
dc.description.TAElsevier (2025)en_US
dc.description.oaCategoryTAen_US
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