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http://hdl.handle.net/10397/107427
Title: | Facilities management competencies in developing and developed regions : comparative study on Sri Lanka and Hong Kong | Authors: | Peiris, S Sridarran, P De Silva, N Jayakodi, S Lai, JHK Rathnayake, U Dissanayake, P |
Issue Date: | 2024 | Source: | Journal of facilities management, Article publication date: 20 June 2024, ahead-of-print, https://doi.org/10.1108/JFM-01-2024-0003 | Abstract: | Purpose: Facilities management (FM), which is crucial for the operation and sustainability of buildings and infrastructure across the world, covers a wide range of competencies that may vary across regions. Focusing on Sri Lanka and Hong Kong, this study aims to reveal and compare the importance and current competency levels of FM competencies in these regions, based on which appropriate education and training can be formulated to enhance the growth of their FM sectors. Design/methodology/approach: After an extensive literature review, 12 FM competency attributes (CAs) were identified. A questionnaire survey in Sri Lanka and Hong Kong solicited the industry practitioners’ perceived importance and current levels of the CAs. The survey responses, 126 from Sri Lanka and 148 from Hong Kong, were analysed by a modified Importance-Competency Analysis matrix, followed using the Mann−Whitney U test to identify any differences in the responses between the two regions. Findings: Between Sri Lanka and Hong Kong, significant differences were found to exist in the importance and current competency levels of over half of the CAs. Among the CAs requiring priority attention, “operation and maintenance” and “leadership” are the top two in Sri Lanka while the top two in Hong Kong are “technology” and “leadership”. Originality/value: This study yielded insightful results on the importance of FM competencies and the current competency levels in a developing region and a developed region, which are useful for the development of FM education and research. |
Keywords: | Competency Education Facilities management Hong Kong Sri Lanka Training |
Publisher: | Emerald Publishing Limited | Journal: | Journal of facilities management | ISSN: | 1472-5967 | EISSN: | 1741-0983 | DOI: | 10.1108/JFM-01-2024-0003 |
Appears in Collections: | Journal/Magazine Article |
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