Please use this identifier to cite or link to this item:
http://hdl.handle.net/10397/106198
DC Field | Value | Language |
---|---|---|
dc.contributor | School of Hotel and Tourism Management | en_US |
dc.creator | Hwang, J | en_US |
dc.creator | Kim, S | en_US |
dc.creator | Kim, I | en_US |
dc.creator | Park, S | en_US |
dc.date.accessioned | 2024-05-03T00:45:44Z | - |
dc.date.available | 2024-05-03T00:45:44Z | - |
dc.identifier.uri | http://hdl.handle.net/10397/106198 | - |
dc.language.iso | en | en_US |
dc.publisher | SAGE Publications | en_US |
dc.rights | © The Author(s) 2023 | en_US |
dc.rights | Creative Commons CC BY: This article is distributed under the terms of the Creative Commons Attribution 4.0 License (https://creativecommons.org/licenses/by/4.0/) which permits any use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages (https://us.sagepub.com/en-us/nam/open-access-at-sage). | en_US |
dc.rights | The following publication Hwang, J., Kim, S. (Sam), Kim, I., & Park, S. (2023). Factors Affecting the Memorable Experiences of Chinese Customers in Duty-Free Shopping. Sage Open, 13(4) is available at https://dx.doi.org/10.1177/21582440231204431. | en_US |
dc.subject | Tourist shopping experiences | en_US |
dc.subject | Duty-free shop | en_US |
dc.subject | Memorable | en_US |
dc.subject | Hedonic | en_US |
dc.subject | Utilitarian | en_US |
dc.title | Factors affecting the memorable experiences of Chinese customers in duty-free shopping | en_US |
dc.type | Journal/Magazine Article | en_US |
dc.identifier.spage | 1 | en_US |
dc.identifier.epage | 151 | en_US |
dc.identifier.doi | 10.1177/21582440231204431 | en_US |
dcterms.abstract | The current research explored the antecedents and consequences of the memorable experiences of Chinese tourists in duty-free shopping. Utilitarian (i.e., savings, quality, and convenience) and hedonic (i.e., value expression, exploration, and entertainment) benefits were proposed to enhance the memorable experiences of these tourists. Unlike previous studies, this study examined the antecedents and consequences of memorable experiences in the field of duty-free shopping for the first time. Based on these theoretical relationships, a research model with 11 hypotheses was developed and the hypotheses tested with data collected from 523 Chinese tourists with shopping experiences at duty-free shops in Korea. The results of structural equation modeling analysis indicated that savings, quality, exploration, and entertainment benefits play important roles in the formation of memorable experiences. Additionally, memorable experiences were found to be an important predictor of brand attitude and brand preference. Moreover, brand preference had a positive influence on WOM. | en_US |
dcterms.accessRights | open access | en_US |
dcterms.bibliographicCitation | SAGE open, Oct.-Dec. 2023, p. 1-151, http://dx.doi.org/10.1177/21582440231204431 | en_US |
dcterms.isPartOf | SAGE open | en_US |
dcterms.issued | 2023-10 | - |
dc.identifier.isi | WOS:001087326300001 | - |
dc.identifier.eissn | 2158-2440 | en_US |
dc.description.validate | 202405 bcrc | en_US |
dc.description.oa | Version of Record | en_US |
dc.identifier.FolderNumber | OA_Scopus/WOS | - |
dc.description.pubStatus | Early release | en_US |
dc.description.oaCategory | CC | en_US |
Appears in Collections: | Journal/Magazine Article |
Files in This Item:
File | Description | Size | Format | |
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Hwang_Factors_Affecting_Memorable.pdf | 330.23 kB | Adobe PDF | View/Open |
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