The interrelationship of reflexivity, sensitivity and integrity in conducting interviews

Abstract

By employing a thematic review of 74 relevant publications and our learning, teaching, and research experiences and expertise, we discussed the concepts of ‘reflexivity’, ‘sensitivity’ and ‘integrity’, and the factors that enhance or hinder their practice. We also categorized the levels of sensitivity according to the stages of conducting and interpreting interviews in qualitative research. By categorizing the three levels of sensitivity ‘i.e., high sensitivity during interviewing, higher sensitivity during transcribing data, and highest sensitivity and criticality during interpreting data’ with practical examples, we offer an approach that facilitates and supports the application of ethical interviews. We conclude that achieving sensitivity and reflexivity enhances the trustworthiness of the overall research and reflects the application of research ethics and integrity in practice.