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http://hdl.handle.net/10397/104918
Title: | Employee creativity and innovation in organizations : review, integration, and future directions for hospitality research | Authors: | Hon, AHY Lui, SS |
Issue Date: | 2016 | Source: | International journal of contemporary hospitality management, 2016, v. 28, no. 5, p. 862-885 | Abstract: | Purpose - The purpose of this paper is twofold. First, the study considers research on creativity and innovation in the field of general management and hospitality. Second, the paper develops a theoretical model to integrate individual- and group-level creativity particularly for service organizations. Design/methodology/approach - This paper provides a comprehensive, albeit non-inclusive, review of research on creativity and innovation in organizations. The review reveals that hospitality research on creativity and innovation has not matched the new advances in management research, particularly the multilevel nature of creativity and the outcomes of creativity. Thus, to advance research in hospitality, this paper proposes a multilevel model of creativity based on a strategic contingency power theory. This model examines how individual- and group-level uncertainties hinder creativity. Moreover, the model also considers several uncertainty coping strategies and examines individual- and group-level outcomes of creativity. Findings - The proposed theoretical model integrates individual- and group-level uncertainty determinants of creativity and yields a multilevel approach to creativity. Several testable hypotheses are proposed. Research limitations/implications - This paper highlights the strategic contingency power approach between individual- and group-level uncertainties in creativity. Uncertainty coping practices that alleviate the negative effects of uncertainties on creativity will be useful to managers and service organizations. Originality/value - The proposed model provides plausible guidelines that advance creativity research in hospitality management. |
Keywords: | Employee creativity Innovation Outcome interdependence Service Strategic contingency power theory Uncertainty coping strategy |
Publisher: | Emerald Group Publishing Limited | Journal: | International journal of contemporary hospitality management | ISSN: | 0959-6119 | EISSN: | 1757-1049 | DOI: | 10.1108/IJCHM-09-2014-0454 | Rights: | © Emerald Group Publishing Limited. This AAM is provided for your own personal use only. It may not be used for resale, reprinting, systematic distribution, emailing, or for any other commercial purpose without the permission of the publisher. The following publication Hon, A.H.Y. and Lui, S.S. (2016), "Employee creativity and innovation in organizations: Review, integration, and future directions for hospitality research", International Journal of Contemporary Hospitality Management, Vol. 28 No. 5, pp. 862-885 is published by Emerald and is available at https://doi.org/10.1108/IJCHM-09-2014-0454. |
Appears in Collections: | Journal/Magazine Article |
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