Service leadership education at the Hong Kong Polytechnic University

Abstract

The present paper outlines the achievements of The Hong Kong Polytechnic University (Poly U) in the 3-year Fung Service Leadership Initiative. In terms of curriculum development, PolyU has developed and offered several credit-bearing subjects and non-credit-bearing programs. Utilizing different evaluative strategies, both quantitative and qualitative data suggest that the credit-bearing subjects and non-credit-bearing programs yielded positive impacts on students’ development. In terms of research, publications on service leadership have been generated from the project, including journal articles, conference paper presentations, books and book chapters. Reflections and lessons learned from the three-year journey are shared. Particularly, insights on collaboration, research and evaluation, as well as recommendations on how to take the initiative forward both in terms of research and practice are discussed.