Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/91599
Title: Discrimination and technologies in tourism : applying critical race theory to future studies
Authors: Johnson, A 
Issue Date: 2021
Source: International journal of tourism research, 2021, Early View, https://doi.org/10.1002/jtr.2502
Abstract: Technology has been intertwined with hospitality and tourism from the 1940s. Current conversations on technology design, racial politics and ethics are almost absent from the tourism literature although wider technology literature focuses on this. Moreover, these technologies are still associated with the tourism industry and affect the business of practitioners and lives of tourists. This research note proposes the application of critical race theory to unravel these industry occurrences. As a result, technologies in tourism studies will not only focus on efficiency and empowerment but also inclusion, which can further enable an investigation into concepts of justice, equality and equity.
Keywords: Critical race theory
Discrimination
eTourism
Information technology
Intersectionality
Smart tourism
Publisher: John Wiley & Sons
Journal: International journal of tourism research 
ISSN: 1099-2340
EISSN: 1522-1970
DOI: 10.1002/jtr.2502
Appears in Collections:Journal/Magazine Article

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