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http://hdl.handle.net/10397/94480
Title: | Influencing stakeholders to reduce carbon footprints : hotel managers’ perspective | Authors: | Chan, ESW | Issue Date: | Apr-2021 | Source: | International journal of hospitality management, Apr. 2021, v. 94, 102807 | Abstract: | Reducing the carbon footprint is an important strategy in addressing the greenhouse effect. Some businesses in the hotel industry have started to consider implementing programmes that involve their stakeholders so that they can reduce their carbon footprints together. However, little research into how hoteliers influence their key stakeholders has been conducted. The aim of this study is to identify who hotel managers consider to be their key stakeholders and what strategies they use to encourage the stakeholders to act co-operatively. These issues are examined by taking a qualitative research approach, in which data were collected from 22 hotel executives through in-depth interviews. The findings reveal the stakeholders identified by the executives are hotel owners, employees, customers, hotels/hotel owners’ associations, governments, consultants, investors, suppliers, environmental NGOs and the wider community. The different influencing strategies used with these stakeholders are discussed. | Keywords: | Carbon footprint Hotels Influencing strategies Managers Qualitative research |
Publisher: | Pergamon Press | Journal: | International journal of hospitality management | ISSN: | 0278-4319 | EISSN: | 1873-4693 | DOI: | 10.1016/j.ijhm.2020.102807 | Rights: | © 2020 Elsevier Ltd. All rights reserved. © 2020. This manuscript version is made available under the CC-BY-NC-ND 4.0 license http://creativecommons.org/licenses/by-nc-nd/4.0/. The following publication Chan, E. S. W. (2021). Influencing stakeholders to reduce carbon footprints: Hotel managers’ perspective. International Journal of Hospitality Management, 94, 102807 is available at https://dx.doi.org/10.1016/j.ijhm.2020.102807. |
Appears in Collections: | Journal/Magazine Article |
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Chan_Influencing_Stakeholders_Reduce.pdf | Pre-Published version | 951.5 kB | Adobe PDF | View/Open |
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