Please use this identifier to cite or link to this item:
http://hdl.handle.net/10397/94100
DC Field | Value | Language |
---|---|---|
dc.contributor | School of Hotel and Tourism Management | - |
dc.creator | Yu, Y | en_US |
dc.creator | Li, Y | en_US |
dc.creator | Xu, ST | en_US |
dc.creator | Li, G | en_US |
dc.date.accessioned | 2022-08-11T01:07:06Z | - |
dc.date.available | 2022-08-11T01:07:06Z | - |
dc.identifier.issn | 0261-5177 | en_US |
dc.identifier.uri | http://hdl.handle.net/10397/94100 | - |
dc.language.iso | en | en_US |
dc.publisher | Pergamon Press | en_US |
dc.subject | Abusive supervision | en_US |
dc.subject | Attribution theory | en_US |
dc.subject | Bystander | en_US |
dc.subject | China | en_US |
dc.subject | Power distance | en_US |
dc.subject | Spillover effects | en_US |
dc.title | It's not just the victim: Bystanders' emotional and behavioural reactions towards abusive supervision | en_US |
dc.type | Journal/Magazine Article | en_US |
dc.identifier.volume | 91 | en_US |
dc.identifier.doi | 10.1016/j.tourman.2022.104506 | en_US |
dcterms.abstract | In this study, we used deonance theory, attribution theory, spillover effects, and power distance to explore how abusive supervision influences bystanders in the hospitality and tourism industry. In-depth semi-structured interviews revealed an integrated representation of bystanders' emotional and behavioural reactions, ranging from negative emotions to unconcerned and exclusionary feelings, from supportive behaviours to avoidance, gossip, and learning behaviours. We also identified important factors influencing these emotional and behavioural reactions such as trust, power distance, social-cultural context, the tourism and hospitality context, victims' spillover, and bystanders' attribution. This study is one of the first to investigate the influence of abusive supervision from a bystander's perspective. Thus, the findings provide a novel perspective for assessing and understanding abusive supervision through a critical and comprehensive theoretical lens. | - |
dcterms.accessRights | embargoed access | en_US |
dcterms.bibliographicCitation | Tourism management, Aug. 2022, v. 91, 104506 | en_US |
dcterms.isPartOf | Tourism management | en_US |
dcterms.issued | 2022-08 | - |
dc.identifier.scopus | 2-s2.0-85123592398 | - |
dc.identifier.eissn | 1879-3193 | en_US |
dc.identifier.artn | 104506 | en_US |
dc.description.validate | 202208 bcch | - |
dc.identifier.FolderNumber | a1577 | - |
dc.identifier.SubFormID | 45498 | - |
dc.description.fundingSource | Self-funded | en_US |
dc.description.pubStatus | Published | en_US |
dc.date.embargo | 2025-08-31 | en_US |
Appears in Collections: | Journal/Magazine Article |
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