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http://hdl.handle.net/10397/93781
Title: | Promotion of service leadership in university students : views of university students | Authors: | Shek, DTL Kwok, RKH Low, SS |
Issue Date: | 2020 | Source: | International journal of child and adolescent health, 2020, v. 13, no. 2, p. 153-165 | Abstract: | To nurture service leaders of tomorrow and to help university students develop in a holistic manner, the "Service Leadership" subject was established at The Hong Kong Polytechnic University (PolyU). The current study examines the impact of the subject offered in 2015/16 academic year using the client satisfaction approach. A total of 106 university students completed an evaluation form assessing perceived program, instructors and effectiveness quality. The students reported a positive view of the program in both semesters. As predicted, there were significant inter-relationships amongst program content, instructor quality, and perceived effectiveness. Regarding predictors of program benefits, program and instructor quality showed a significant impact. For overall satisfaction, perceived benefits was the only significant predictor. The findings strongly suggest that the subject could promote the development of service leadership in students. | Keywords: | Subjective outcome evaluation Service economy Service leadership College students Hong Kong |
Publisher: | Nova Science Publishers | Journal: | International journal of child and adolescent health | ISSN: | 1939-5930 | EISSN: | 2374-0833 | Rights: | © 2020 Nova Science Publishers, Inc. Posted with permission of the publisher. The following publication Shek DTL, Kwok RKH, Siew Shen Low. Promotion of service leadership in university students: Views of university students. International Journal of Child & Adolescent Health. 2020;13(2):153-165 is available at https://novapublishers.com/shop/volume-13-issue-2-international-journal-of-child-and-adolescent-health/. |
Appears in Collections: | Journal/Magazine Article |
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APSS-0163_Shek_Promotion_Service_Leadership.pdf | 594.42 kB | Adobe PDF | View/Open |
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