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http://hdl.handle.net/10397/93653
Title: | Understanding mobile health service use : an investigation of routine and emergency use intentions | Authors: | Liu, F Ngai, E Ju, X |
Issue Date: | Apr-2019 | Source: | International journal of information management, Apr. 2019, v. 45, p. 107-117 | Abstract: | This study theorizes two information systems (IS) use behaviors associated with individuals’ behavioral intention of mobile health (mHealth) services. Emergency use refers to individuals’ use of IS in emergency situations. Routine use refers to individuals’ use of IS on a basis. We adopt motivation theory as our overarching theoretical lens through which we investigate the influence of individuals’ different motivation incentives on their emergency and routine use intentions of mHealth services. We also investigate the influences of technological and psychological antecedents on extrinsic and intrinsic motivations. Based on data collected from 241 participants, we find that perceived usefulness enhances people's emergency and routine use intentions of mHealth services and that perceived enjoyment positively influences routine use intention. In addition, we find that perceived source credibility, perceived service availability, and perceived diagnosticity influence perceived usefulness (extrinsic motivation), whereas perceived autonomy, perceived competence, perceived relatedness, and curiosity affect perceived enjoyment (intrinsic motivation). This research offers insights for IS literature regarding mHealth emergency and routine use behaviors. | Keywords: | Emergency use intention Mobile health Perceived enjoyment Perceived usefulness Routine use intention |
Publisher: | Pergamon Press | Journal: | International journal of information management | ISSN: | 0268-4012 | EISSN: | 1873-4707 | DOI: | 10.1016/j.ijinfomgt.2018.09.004 | Rights: | © 2018 Elsevier Inc. All rights reserved. © 2018. This manuscript version is made available under the CC-BY-NC-ND 4.0 license http://creativecommons.org/licenses/by-nc-nd/4.0/. The following publication Liu, F., Ngai, E., & Ju, X. (2018). Understanding mobile health service use: An investigation of routine and emergency use intentions. International Journal of Information Management, 45, 107-117 is available at https://doi.org/10.1016/j.ijinfomgt.2018.09.004. |
Appears in Collections: | Journal/Magazine Article |
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