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http://hdl.handle.net/10397/93259
Title: | Inpatients’ perception of patient-centered care in Guangdong province, China : a cross-sectional study | Authors: | Zhou, LM Xu, RH Xu, YH Chang, JH Wang, D |
Issue Date: | 1-Jan-2021 | Source: | Inquiry: the journal of health care organization provision and financing, 1 Jan. 2021, v. 58, p. 1-11 | Abstract: | This study aimed to investigate the perceptions of patient-centered care (PCC) among inpatients in Guangdong Province (GD), China. Based on these perspectives, we sought to understand existing PCC practices in medical institutions and identify the impacts of inpatients’ sociodemographic status on their perceived PCC. A self-developed PCC questionnaire was used to investigate inpatients’ perceptions of PCC. A cross-sectional survey was conducted in nine tertiary-level hospitals across five cities in GD. Descriptive statistics was used to describe the levels of PCC in GD. The differences in PCC levels across different sociodemographic groups were assessed using analysis of variance and multivariate linear regression. Valid responses were provided by 1863 inpatients. The mean overall PCC score was 8.58 (standard deviation [SD] = 1.36); inpatients from the Pearl River Delta and eastern GD area reported significantly higher scores than those from western and northern GD area (P<.01). Inpatients from rural areas tended to report lower PCC scores than their urban counterparts. Among the PCC questionnaire sub-domains, inpatients scored highest and lowest in “patient experience” (mean = 8.96, SD = 1.34) and “medical insurance” (mean = 7.93, SD = 2.05), respectively. This study provided a comprehensive overview of inpatients’ perceptions of PCC in the public healthcare system in GD, China. Our findings highlighted that a majority of inpatients were satisfied with the PCC in public healthcare system; however, a significant discrepancy between inpatients with different sociodemographic status remained. © The Author(s) 2021. | Keywords: | China Inpatient Patient-centered care Public healthcare system Sociodemographic status |
Publisher: | Excellus Health Plan, Inc. | Journal: | Inquiry: the journal of health care organization provision and financing | ISSN: | 0046-9580 | EISSN: | 1945-7243 | DOI: | 10.1177/00469580211059482 | Rights: | © The Author(s) 2021. Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative CommonsAttribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use,reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE andOpen Access pages (https://us.sagepub.com/en-us/nam/open-access-at-sage) The following publication Zhou, L., Xu, R. H., Xu, Y., Chang, J., & Wang, D. (2021). Inpatients’ Perception of Patient-Centered Care in Guangdong Province, China: A Cross-Sectional Study. INQUIRY: The Journal of Health Care Organization, Provision, and Financing, 58 is available at https://doi.org/10.1177/00469580211059482 |
Appears in Collections: | Journal/Magazine Article |
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