Please use this identifier to cite or link to this item:
http://hdl.handle.net/10397/93141
DC Field | Value | Language |
---|---|---|
dc.contributor | School of Hotel and Tourism Management | en_US |
dc.creator | Ma, C | en_US |
dc.creator | Au, N | en_US |
dc.creator | Ren, L | en_US |
dc.date.accessioned | 2022-06-09T06:14:02Z | - |
dc.date.available | 2022-06-09T06:14:02Z | - |
dc.identifier.issn | 1098-3058 | en_US |
dc.identifier.uri | http://hdl.handle.net/10397/93141 | - |
dc.language.iso | en | en_US |
dc.publisher | Springer | en_US |
dc.rights | © Springer-Verlag GmbH Germany, part of Springer Nature 2020 | en_US |
dc.rights | This version of the article has been accepted for publication, after peer review (when applicable) and is subject to Springer Nature’s AM terms of use(https://www.springernature.com/gp/open-research/policies/accepted-manuscript-terms), but is not the Version of Record and does not reflect post-acceptance improvements, or any corrections. The Version of Record is available online at: http://dx.doi.org/10.1007/s40558-020-00184-0 | en_US |
dc.subject | Decision confidence | en_US |
dc.subject | Decision speed | en_US |
dc.subject | Heuristic processing | en_US |
dc.subject | Social media information | en_US |
dc.title | Biased minds experience improved decision-making speed and confidence on social media : a heuristic approach | en_US |
dc.type | Journal/Magazine Article | en_US |
dc.identifier.spage | 593 | en_US |
dc.identifier.epage | 624 | en_US |
dc.identifier.volume | 22 | en_US |
dc.identifier.issue | 4 | en_US |
dc.identifier.doi | 10.1007/s40558-020-00184-0 | en_US |
dcterms.abstract | The presence of impatient customers is a common phenomenon in many contexts, especially in online shopping. How to catch customers and speed up their decision speed and confidence is vital to industry players. Numerous studies have demonstrated that travelers cherish credible information. Accordingly, this study investigated the effects of social media information credibility on travelers’ decision speed and confidence under the mediating effects of heuristic information processing approach. The results revealed that heuristic approach mediated the relationship between information credibility and the various levels of subsequent perceived decision speed and confidence. On the basis of the findings, this study suggests that travelers’ perceived decision speed is more meaningful for consideration than their real decision time. Although heuristics are often associated with bias, this study proved that biased mind helped accelerate perceived decision speed and enhance decision confidence. | en_US |
dcterms.accessRights | open access | en_US |
dcterms.bibliographicCitation | Information technology and tourism, Dec. 2020, v. 22, no. 4, p. 593-624 | en_US |
dcterms.isPartOf | Information technology and tourism | en_US |
dcterms.issued | 2020-12 | - |
dc.identifier.scopus | 2-s2.0-85087836355 | - |
dc.identifier.eissn | 1943-4294 | en_US |
dc.description.validate | 202206 bckw | en_US |
dc.description.oa | Accepted Manuscript | en_US |
dc.identifier.FolderNumber | SHTM-0148 | - |
dc.description.fundingSource | Self-funded | en_US |
dc.description.pubStatus | Published | en_US |
dc.identifier.OPUS | 26742299 | - |
dc.description.oaCategory | Green (AAM) | en_US |
Appears in Collections: | Journal/Magazine Article |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
Au_Biased_Minds_Experience.pdf | Pre-Published version | 672.02 kB | Adobe PDF | View/Open |
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