Please use this identifier to cite or link to this item:
http://hdl.handle.net/10397/92706
Title: | Entrepreneurial responses to uncertainties during the COVID-19 recovery : a longitudinal study of B&Bs in Zhangjiajie, China | Authors: | Zhang, W Williams, AM Li, G Liu, A |
Issue Date: | Aug-2022 | Source: | Tourism management, Aug. 2022, v. 91, 104525 | Abstract: | The COVID-19 pandemic has brought sweeping changes to global tourism alongside large-scale travel restrictions, posing complex challenges to entrepreneurs and firms seeking to find their footing in a turbulent climate. This study presents a theoretical framework linking uncertainty, capital, and innovation to analyse how bed-and-breakfast small and medium-sized enterprises have innovatively responded to unprecedented obstacles during COVID-19 recovery. Three-stage longitudinal interviews were conducted with more than 30 entrepreneurs between April and November 2020 to unpack their ongoing responses to the pandemic. The recovery process was found to be non-linear due to the shifting nature of sources of uncertainty and changes in entrepreneurs' capital. These alterations shaped interviewees’ responses, especially in terms of product and marketing innovations, which ultimately generated new uncertainty. | Keywords: | Bed and breakfast Capital Crisis management Innovation Longitudinal study Small and medium-sized enterprises Uncertainty |
Publisher: | Pergamon Press | Journal: | Tourism management | ISSN: | 0261-5177 | EISSN: | 1879-3193 | DOI: | 10.1016/j.tourman.2022.104525 |
Appears in Collections: | Journal/Magazine Article |
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