Please use this identifier to cite or link to this item:
http://hdl.handle.net/10397/92405
Title: | Using dialectics to build leader-stakeholder relationships : an exploratory study on relational dialectics in Chinese corporate leaders’ web-based messages | Authors: | Ngai, CSB Singh, RG |
Issue Date: | Jan-2018 | Source: | International journal of business communication, Jan. 2018, v. 55, no. 1, p. 3-29 | Abstract: | In large Chinese corporations operating in the Greater China region, there is an increasing use of web-based bilingual messages by their corporate leaders for fostering relationships with stakeholders. Although frequently presented as literal translations of each other, leaders’ bilingual communication sometimes tends to exhibit nonliteral variations. This study aims to examine the relational dialectics theory in the construction of leader-stakeholder relationships in leaders’ bilingual web-based messages and explores the dialectical oppositions that are embedded in the Chinese and English versions of these messages. The results suggest that leaders’ communication is characterized by the deliberate use of different dialectics that allow them to tailor their communication to the perceived needs of stakeholders from diverse linguistic and cultural backgrounds. In particular, the Chinese version of the message is adapted to exude greater connection, openness, affection, and predictability in content as well as style, which is believed to strengthen relationships with stakeholders. | Keywords: | Corporate communication Relational dialectics Leader communication Web-based messages Greater China |
Publisher: | SAGE Publications | Journal: | International journal of business communication | ISSN: | 2329-4884 | EISSN: | 2329-4892 | DOI: | 10.1177/2329488415581151 | Rights: | This is the accepted version of the publication Ngai, C. S.-B., & Singh, R. G. (2018). Using Dialectics to Build Leader-Stakeholder Relationships: An Exploratory Study on Relational Dialectics in Chinese Corporate Leaders’ Web-Based Messages. International Journal of Business Communication, 55(1), 3–29. Copyright © 2015 (The Author(s)). DOI:10.1177/2329488415581151. |
Appears in Collections: | Journal/Magazine Article |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
44297_IJBC_2015_accepted.pdf | Pre-Published version | 1.14 MB | Adobe PDF | View/Open |
Page views
59
Last Week
0
0
Last month
Citations as of Apr 28, 2024
Downloads
84
Citations as of Apr 28, 2024
SCOPUSTM
Citations
9
Citations as of Apr 19, 2024
WEB OF SCIENCETM
Citations
5
Citations as of May 2, 2024
Google ScholarTM
Check
Altmetric
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.