Please use this identifier to cite or link to this item:
http://hdl.handle.net/10397/90578
DC Field | Value | Language |
---|---|---|
dc.contributor | School of Hotel and Tourism Management | en_US |
dc.creator | Leung, D | en_US |
dc.date.accessioned | 2021-07-28T01:24:20Z | - |
dc.date.available | 2021-07-28T01:24:20Z | - |
dc.identifier.issn | 1525-6480 | en_US |
dc.identifier.uri | http://hdl.handle.net/10397/90578 | - |
dc.language.iso | en | en_US |
dc.publisher | Taylor & Francis | en_US |
dc.rights | © 2020 Taylor & Francis Group, LLC | en_US |
dc.rights | This is an Accepted Manuscript of an article published by Taylor & Francis in International journal of hospitality & tourism administration on 13 Nov 2020 (Published online), available online: http://www.tandfonline.com/10.1080/15256480.2020.1842839. | en_US |
dc.subject | Electronic word-of-mouth | en_US |
dc.subject | Information adoption | en_US |
dc.subject | Online reviews | en_US |
dc.subject | Review platforms | en_US |
dc.subject | Review valence | en_US |
dc.title | The interplay of review valence and review platform on readers’ perceptions and reactions toward online hotel reviews | en_US |
dc.type | Journal/Magazine Article | en_US |
dc.identifier.spage | 696 | en_US |
dc.identifier.epage | 722 | en_US |
dc.identifier.volume | 23 | en_US |
dc.identifier.issue | 4 | en_US |
dc.identifier.doi | 10.1080/15256480.2020.1842839 | en_US |
dcterms.abstract | This study aims to examine the interplay of review valence and review platform on readers’ perceptions and reactions toward online hotel reviews. Drawing on a 2 (valence: positive vs. negative) x 2 (platform: transaction-oriented vs. information-oriented) between-subject experiment, this study finds negative reviews are more likely to be adopted by readers though they perceive positive and negative reviews as equally useful. Those reading positive reviews on TripAdvisor.com are more likely to book the reviewed hotel than readers of reviews on Booking.com. Readers who read negative reviews on Booking.com (versus TripAdvisor.com) are less likely to book the reviewed hotel. | en_US |
dcterms.accessRights | open access | en_US |
dcterms.bibliographicCitation | International journal of hospitality & tourism administration, 2022, v. 23, no. 4, p. 696-722 | en_US |
dcterms.isPartOf | International journal of hospitality & tourism administration | en_US |
dcterms.issued | 2022 | - |
dc.identifier.scopus | 2-s2.0-85096143319 | - |
dc.identifier.eissn | 1525-6499 | en_US |
dc.description.validate | 202107 bcvc | en_US |
dc.description.oa | Accepted Manuscript | en_US |
dc.identifier.FolderNumber | a0973-n09 | - |
dc.identifier.SubFormID | 2320 | - |
dc.description.fundingSource | Self-funded | en_US |
dc.description.pubStatus | Published | en_US |
Appears in Collections: | Journal/Magazine Article |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
Leung_Interplay_Valence_Platform.pdf | Pre-Published version | 1.28 MB | Adobe PDF | View/Open |
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