Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/81571
PIRA download icon_1.1View/Download Full Text
Title: An experimental contingent valuation of users’ attitudes towards a Crowd Management System
Authors: Yang, W 
Lam, PTI 
Issue Date: Jan-2020
Source: Safety science, Jan. 2020, v. 121, p. 231-239
Abstract: Smart city projects are being launched globally to enhance the well-being of citizens. Meanwhile, the value-added of the projects is not easy to evaluate due to the non-market nature of the public services provided. This study intends to investigate the attitudes of potential users of a Crowd Management System (CMS) to help with the decision-making on smart city projects. The CMS studied in this paper is applied in large-scale events to enable safe and efficient dissipation of event participants as one of the pilot Smart City projects in Hong Kong. It does so by providing real-time information on public transport for their return journeys when a large number of participants all finish their activities within a short time span. Reducing injuries of pedestrians can be achieved in major gatherings to improve safety. This paper presents an experimental analysis of users’ attitudes towards the CMS with the Contingent Valuation (CV) method. A marathon event in Hong Kong was chosen for an on-the-spot survey of actual users as part of an experimental study. Subsequently a similar survey was carried out off-site among marathon runners not participating in that event (as a control group) for data reliability comparison. The Willingness-to-Pay value is also derived from the pooled samples to evaluate users’ attitudes. Besides, the results indicate that runners’ perceived usefulness and online payment habit significantly influence the stated Willingness-to-Pay (WTP) for the CMS in question.
Keywords: Contingent Valuation method
Crowd Management System
Information and Communication Technology
Smart city
Willingness-to-pay
Publisher: Elsevier
Journal: Safety science 
ISSN: 0925-7535
DOI: 10.1016/j.ssci.2019.09.013
Rights: © 2019 Elsevier Ltd. All rights reserved
© 2019. This manuscript version is made available under the CC-BY-NC-ND 4.0 license http://creativecommons.org/licenses/by-nc-nd/4.0/.
The following publication Yang, W., & Lam, P. T. I. (2020). An experimental contingent valuation of users’ attitudes towards a crowd management system. Safety Science, 121, 231-239 is available at https://dx.doi.org/10.1016/j.ssci.2019.09.013.
Appears in Collections:Journal/Magazine Article

Files in This Item:
File Description SizeFormat 
Yang_Experimental_Contingent_Valuation.pdfPre-Published version1.17 MBAdobe PDFView/Open
Open Access Information
Status open access
File Version Final Accepted Manuscript
Access
View full-text via PolyU eLinks SFX Query
Show full item record

Page views

256
Last Week
0
Last month
Citations as of Mar 24, 2024

Downloads

30
Citations as of Mar 24, 2024

SCOPUSTM   
Citations

4
Citations as of Mar 28, 2024

WEB OF SCIENCETM
Citations

2
Citations as of Mar 28, 2024

Google ScholarTM

Check

Altmetric


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.