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http://hdl.handle.net/10397/80360
Title: | Backpackers’ perceived risks towards smartphone usage and risk reduction strategies : a mixed methods study | Authors: | Dayour, F Park, S Kimbu, AN |
Issue Date: | 2019 | Source: | Tourism management, 2019, v. 72, p. 52-68 | Abstract: | Backpackers’ travel ideology and experiences are increasingly being mediated by mobile phones (i.e. smartphones). This study explored their risk perceptions towards smartphone usage and consequent risk reduction strategies. Importantly, this paper proposes an integrated model of perceived risk combining technology and destination related risk factors. Employing a quantitative-dominant concurrent nested mixed methods approach, 567 surveys (Study A) and 15 in depth, semi-structured interviews (Study B) were conducted in Ghana. Evidently, backpackers’ perceived risk towards smartphone usage is a function of both information technology and destination related risks. Their risk concerns are inhibited by trust in smartphones, innovativeness and familiarity. Levels of trust had a significant positive impact on their intentions to reuse the device, as did their satisfaction levels with the device and travel. Backpackers used a mix of both cognitive and non-cognitive measures to manage their risk perceptions. The theoretical, practical and methodological contributions of the study are discussed. | Keywords: | Backpackers Mixed methods Perceived risk Risk reduction Smartphones |
Publisher: | Pergamon Press | Journal: | Tourism management | ISSN: | 0261-5177 | EISSN: | 1879-3193 | DOI: | 10.1016/j.tourman.2018.11.003 | Rights: | © 2018 The Authors. Published by Elsevier Ltd. This is an open access article under the CC BY license (http://creativecommons.org/licenses/BY/4.0/). The following publication: Dayour, F., Park, S., & Kimbu, A. N. (2019). Backpackers’ perceived risks towards smartphone usage and risk reduction strategies: A mixed methods study. Tourism Management, 72, 52-68 is available at https://doi.org/10.1016/j.tourman.2018.11.003 |
Appears in Collections: | Journal/Magazine Article |
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