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Title: The role of the institutional environment in the relationship between CSR and operational performance : an empirical study in Korean manufacturing industries
Authors: Lau, AKW
Lee, SHN 
Jung, S
Keywords: Corporate social responsibility
Institutional environment
Operational performance
Issue Date: 2018
Publisher: Molecular Diversity Preservation International (MDPI)
Source: Sustainability, Mar. 2018, v. 10, no. 3, 834 How to cite?
Journal: Sustainability 
Abstract: Few studies have been conducted to explore the role of the institutional environment on the relationship between corporate social responsibility (CSR) and operational performance in Korea's manufacturing industry. Therefore, this study investigates the moderating effects of four institutional uncertainties-law enforcement, regulatory uncertainty, market turbulence and competition intensity-on the relationship between CSR and operational performance. Empirical survey data from 209 Korean manufacturers was collected online and then analyzed through moderated multiple regression analyses. The results show that CSR can significantly affect operational performance, positively moderated by law enforcement and competition intensity, but not by regulatory uncertainty and market turbulence. These results advise that the different institutional environments in which CSR is implemented are particularly important to consider for optimal business operations.
EISSN: 2071-1050
DOI: 10.3390/su10030834
Rights: © 2018 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (
The following publication Lau, A. K. W., Lee, S. H. N., & Jung, S. (2018). The role of the institutional environment in the relationship between CSR and operational performance: An empirical study in korean manufacturing industries. Sustainability (Switzerland), 10(3), 834 is available at
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