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|Title:||Management of client requirements for design and build projects in the construction industry of Hong Kong|
|Authors:||Yu, ATW |
Design and development
|Publisher:||Emerald Group Publishing Limited|
|Source:||Facilities, 2010, v. 28, no. 13/14, p. 657-672 How to cite?|
|Abstract:||Purpose – This paper aims to investigate the prevailing practice of managing client requirements for design and build (D&B) construction projects in Hong Kong. It attempts to evaluate the limitations and addresses the need for a practical framework for facilitating the implementation of client requirements management within the industry.|
Design/methodology/approach – Two research instruments were used in this paper: semi-structured interviews and case studies.
Findings – The study revealed that the limitations of the current practice included the lack of a comprehensive client's project brief, inadequate involvement of client in the briefing process, the lack of impartial agents, the controversy caused by the uncertain legal status of end-users and the improper timing of raising requirements by key project stakeholders. Recommendations are given that an inclusive project brief is necessary in clarifying the goals and covering all-rounded perspectives. A practical framework is needed to improve the client requirements management practice within the construction industry.
Research limitations/implications – The D&B procurement system adopted in Hong Kong actually exists in various forms within the construction industry, which differ from the prototype that has long been recognized. Therefore, a more detailed study into D&B projects covering a broader area is necessary in the future.
Originality/value – Little research work has been undertaken on the study of client requirements management, especially for D&B construction projects. This paper has improved the comprehension of the nature of client requirements and has provided valuable insights into the prevailing problems associated with the management of client requirements.
|Rights:||© Emerald Group Publishing Limited|
This article is (c) Emerald Group Publishing and permission has been granted for this version to appear here (http://repository.lib.polyu.edu.hk/). Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.
The published version is available at http://dx.doi.org/10.1108/02632771011083694
|Appears in Collections:||Journal/Magazine Article|
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|Facilities_RsM_for_DB_in_HK_2010.pdf||Pre-published version||106.47 kB||Adobe PDF||View/Open|
Citations as of Sep 9, 2017
Checked on Sep 17, 2017
Checked on Sep 17, 2017
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