Please use this identifier to cite or link to this item:
http://hdl.handle.net/10397/22617
DC Field | Value | Language |
---|---|---|
dc.contributor | Department of Building Services Engineering | en_US |
dc.creator | Lai, JHK | en_US |
dc.creator | Yik, FWH | en_US |
dc.date.accessioned | 2015-03-30T06:30:56Z | - |
dc.date.available | 2015-03-30T06:30:56Z | - |
dc.identifier.issn | 0278-4319 | en_US |
dc.identifier.uri | http://hdl.handle.net/10397/22617 | - |
dc.language.iso | en | en_US |
dc.publisher | Pergamon Press | en_US |
dc.rights | © 2011 Elsevier Ltd. All rights reserved. | en_US |
dc.rights | © 2011. This manuscript version is made available under the CC-BY-NC-ND 4.0 license http://creativecommons.org/licenses/by-nc-nd/4.0/ | en_US |
dc.subject | Benchmarking | en_US |
dc.subject | Computerised maintenance | en_US |
dc.subject | Facility management | en_US |
dc.subject | Hotel | en_US |
dc.subject | Performance evaluation | en_US |
dc.title | Hotel engineering facilities : a case study of maintenance performance | en_US |
dc.type | Journal/Magazine Article | en_US |
dc.identifier.spage | 229 | en_US |
dc.identifier.epage | 235 | en_US |
dc.identifier.volume | 31 | en_US |
dc.identifier.issue | 1 | en_US |
dc.identifier.doi | 10.1016/j.ijhm.2011.05.002 | en_US |
dcterms.abstract | Many hotels are using computerised maintenance management systems (CMMS) to organize building and facility maintenance works. The data recorded by a CMMS are useful information to assessment of maintenance performance but few have paid attention to this application. The findings of a pilot case study conducted based on a 618-room hotel in Hong Kong, as reported in this paper, include how the hotel's CMMS was utilized to facilitate maintenance work organization and the analyses of the CMMS records and associated documentary information for a 12-month period. The study revealed that the maintenance workload was dominated by electrical installations, and the guestrooms demanded for far more maintenance works than the other areas. Significant correlation was found between equipment downtime and amount of maintenance work orders. A range of performance curves and indicators which is useful for assessing maintenance performance of hotel engineering facilities is also presented. | en_US |
dcterms.accessRights | open access | en_US |
dcterms.bibliographicCitation | International journal of hospitality management, Mar. 2012, v. 31, no. 1, p. 229-235 | en_US |
dcterms.isPartOf | International journal of hospitality management | en_US |
dcterms.issued | 2012-03 | - |
dc.identifier.isi | WOS:000296938200024 | - |
dc.identifier.scopus | 2-s2.0-80051789857 | - |
dc.identifier.eissn | 1873-4693 | en_US |
dc.identifier.rosgroupid | r53676 | - |
dc.description.ros | 2010-2011 > Academic research: refereed > Publication in refereed journal | en_US |
dc.description.oa | Accepted Manuscript | en_US |
dc.identifier.FolderNumber | a0861-n11 | - |
dc.description.fundingSource | Self-funded | en_US |
dc.description.pubStatus | Published | en_US |
Appears in Collections: | Journal/Magazine Article |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
22 - Manuscript_May2011 (IJHM).pdf | Pre-Published version | 799.47 kB | Adobe PDF | View/Open |
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