Please use this identifier to cite or link to this item:
http://hdl.handle.net/10397/1149
Title: | Critical success factors of web-based supply-chain management systems : an exploratory study | Authors: | Ngai, WTE Cheng, TCE Ho, SSM |
Issue Date: | Sep-2004 | Source: | Production planning and control, Sept. 2004, v. 15, no. 6, p. 622-630 | Abstract: | This paper reports the results of a survey on the critical success factors (CSFs) of web-based supply-chain management systems (WSCMS). An empirical study was conducted and an exploratory factor analysis of the survey data revealed five major dimensions of the CSFs for WSCMS implementation, namely (1) communication, (2) top management commitment, (3) data security, (4) training and education, and (5) hardware and software reliability. The findings of the results provide insights for companies using or planning to use WSCMS. | Keywords: | Web-based supply chain management systems Critical success factors Exploratory factor analysis |
Publisher: | Taylor & Francis | Journal: | Production planning and control | ISSN: | 0953-7287 | EISSN: | 1366-5871 | DOI: | 10.1080/09537280412331283928 | Rights: | © 2004 Taylor & Francis Ltd. This is an electronic version of an article published in E.W.T. Ngai, T.C.E. Cheng and S.S.M. Ho (2004), Production Planning & Control, 15(6), 622-630. Production Planning & Control is available online at: http://www.informaworld.com, the open URL of the article: http://www.informaworld.com/openurl?genre=article&issn=1366-5871&volume=15&issue=6&spage=622. |
Appears in Collections: | Journal/Magazine Article |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
scm_paper_PPCv3_PolyU_Libra.pdf | Pre-published version | 122.63 kB | Adobe PDF | View/Open |
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