Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/1091
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Title: Measures for evaluating supply chain performance in transport logistics
Authors: Lai, KHM 
Ngai, WTE 
Cheng, TCE 
Issue Date: Nov-2002
Source: Transportation research. Part E, Logistics and transportation review, Nov 2002, v. 38, no. 6, p. 439-456
Abstract: This study aims to investigate the construct of, and develop a measurement instrument for, supply chain performance (SCP) in transport logistics. Based on the supply chain operations reference model and various established measures, a measurement model and a measurement instrument for SCP in transport logistics are developed. A 26-item SCP measurement instrument was constructed, reflecting service effectiveness for shippers, operations efficiency for transport logistics service providers, and service effectiveness for consignees. The empirical findings suggest that the measurement instrument is reliable and valid for evaluating SCP in transport logistics.
Keywords: Transport logistics
Supply chain
Construct
Performance measurement
Confirmatory factor analysis
Publisher: Pergamon Press
Journal: Transportation research. Part E, Logistics and transportation review 
ISSN: 1366-5545
EISSN: 1878-5794
DOI: 10.1016/S1366-5545(02)00019-4
Rights: Transportation Research Part E: Logistics and Transportation Review © 2002 Elsevier Science Ltd. The journal web site is located at http://www.sciencedirect.com.
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