Please use this identifier to cite or link to this item: http://hdl.handle.net/10397/106022
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dc.contributorSchool of Designen_US
dc.creatorWan, Ben_US
dc.date.accessioned2024-04-26T00:55:15Z-
dc.date.available2024-04-26T00:55:15Z-
dc.identifier.issn1868-6052en_US
dc.identifier.urihttp://hdl.handle.net/10397/106022-
dc.language.isoenen_US
dc.publisherService Design Networken_US
dc.rightsPosted with permission of the publisher.en_US
dc.rightsPictures: Unless otherwise stated, the copyrights of all images used for illustration lie with the author(s) of the respective articleen_US
dc.rightsThe following publication Wan, C. K. B. (2019). Evaluating Video Prototypes with Emotion Analytics. Touchpoint, 11(2), 36-41 is available at https://www.service-design-network.org/touchpoint/vol-11-no2-experience-prototyping/vol-11-2-evaluating-video-prototypes-with-emotion-analytics.en_US
dc.rightsTouchpoint (https://www.service-design-network.org/touchpoint) is a publication of the Service Design Network (email: info@service-design-network.org).en_US
dc.titleEvaluating video prototypes with emotion analyticsen_US
dc.typeJournal/Magazine Articleen_US
dc.identifier.spage36en_US
dc.identifier.epage41en_US
dc.identifier.volume11en_US
dc.identifier.issue2en_US
dcterms.abstractEmotions have an important influence on how we think and behave. Incorporating emotion analytics in the video prototype evaluation process allows service designers to gather feedback from viewers based on moments of high emotional arousal in videos. This article explains how to incorporate emotion analytics into semistructured interviews when evaluating video prototypes. We conducted a study and found the proper application of this method provided valuable feedback for enhancing the service concept.en_US
dcterms.accessRightsopen accessen_US
dcterms.bibliographicCitationTouchpoint, Oct. 2019, v. 11, no. 2, p. 36-41en_US
dcterms.isPartOfTouchpointen_US
dcterms.issued2019-10-
dc.description.validate202404 bcwhen_US
dc.description.oaVersion of Recorden_US
dc.identifier.FolderNumberSD-0119-
dc.description.fundingSourceSelf-fundeden_US
dc.description.pubStatusPublisheden_US
dc.identifier.OPUS20431442-
dc.description.oaCategoryPublisher permissionen_US
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