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Title: The evolution, progress, and the future of corporate social responsibility : comprehensive review of hospitality and tourism articles
Authors: Wong, AKF 
Kim, SS 
Lee, S
Issue Date: 2022
Source: International journal of hospitality & tourism administration, 2022, v. 23, no. 1, p. 1-33
Abstract: This study is a critical literature review of previous corporate social responsibility (CSR) papers in the hospitality and tourism industry. The purpose of this study is to identify the current gaps in the research and practical contexts and to introduce instructive recommendations for future research. We conducted a content analysis of 96 CSR studies in the hospitality and tourism industry, and in this paper we acknowledge and criticize the existing CSR. The finding of this study indicates that previous CSR studies were usually conducted in well-developed regions and used a quantitative methodology approach. Overreliance on third-party data, incongruent CSR measurements, and unclear mechanisms between CSR and its outcome are research problems. Meanwhile, a limited number of studies have explored the relationship between CSR and communities, and no study has investigated various stakeholders’ perceptions within one study. A corresponding recommendation for these knowledge gaps was suggested.
Keywords: Content analysis
Corporate social responsibility
Environment
Green
Stakeholder
Publisher: Taylor & Francis
Journal: International journal of hospitality & tourism administration 
ISSN: 1525-6480
EISSN: 1525-6499
DOI: 10.1080/15256480.2019.1692753
Rights: © 2019 Taylor & Francis Group, LLC
This is an Accepted Manuscript of an article published by Taylor & Francis in International Journal of Hospitality & Tourism Administration on 19 Nov 2019 (published online), available at: http://www.tandfonline.com/10.1080/15256480.2019.1692753.
Appears in Collections:Journal/Magazine Article

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